Create Emergency Contact, Errors: ORA-20001: The Contact Type you have entered for this Contact Relationship does not exist (Doc ID 1336101.1)

Last updated on JULY 18, 2016

Applies to:

Oracle Self-Service Human Resources - Version 12.1.1 and later
Information in this document applies to any platform.

Symptoms


On :  12.1.1 version, BasicDet,Address,Phone,Contact


When attempting to add an Emergency Contact the following error occurs.

ORA-20001: The Contact Type you have entered for this Contact Relationship does not exist.

ORA-06512: at "APPS.HR_UTILITY", line 939

ORA-06512: at "APPS.HR_PROCESS_CONTACT_SS", line 9120

ORA-06512: at line 1

 


Steps to Reproduce
The issue can be reproduced at will with the following steps:

1. Emp SSHR
2. Personal Information
3. Add Emergency Contact
4. Submit
5. Error

Cause

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