ATO Item Shipped in Decimal Quantity Causes Order to be Stuck in Interface Trip Stop (ITS) (Doc ID 1336156.1)

Last updated on MAY 16, 2016

Applies to:

Oracle Warehouse Management - Version 12.0.0 to 12.1.3 [Release 12.0 to 12.1]
Oracle Shipping Execution - Version 12.0.0 to 12.1.3 [Release 12.0 to 12.1]
Information in this document applies to any platform.
ConcurrentProgram:WSHINTERFACES - Interface Trip Stop - SRS

Symptoms

After ship confirming a sales order in the Shipping Transactions form, it is now stuck.
The delivery line status shows "Shipped" with Next Step "Run Interfaces".

When running the Interface Trip Stop (ITS) see the following message in the log file:

Error msg: ATO and PTO configurations except options of ATO model do not support decimal quantities.
Please enter an integer quantity for Line 5 and Item SWAGE-LOCKED STAIR TREAD. 

Cause

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