Last updated on JULY 12, 2017
Applies to:Oracle Receivables - Version 12.1.2 and later
Information in this document applies to any platform.
In R12.1.2, user is trying to create the either Credit Memo or Invoices from AR Finance Analyst responsibility. When they give the value in Bill_to, it said value is incorrect for customer. The error is:
Value entered is not valid for the current field. Please re-enter.
When checked the customer sites from front end, they are in ACTIVE status whereas when checked from back end, that bill_to_flag value is NULL in HZ_CUST_ACCT_SITES_ALL table.
Steps to reproduce:
Responsiblity: Receivables Manager
Navigation: Transactions > Transactions
- In the Bill To Number field, enter the value '100000001'
- The error appears.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms