Appraisal Nullpointerexception Hit in Cancel by Employee While Providing Overall Final Feedback

(Doc ID 1337157.1)

Last updated on AUGUST 25, 2017

Applies to:

Oracle Performance Management - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

On : 11.5.10.2 version, Appraisals

The issue is happening when the appraisal is in Pending Appraisee Feedback Status and when hitting cancel the second time after going to the provide Final feedback page. At this point of appraisal no ratings or updates to appraisal is possible except that associate can enter the comments and click submit.

This is happening for all appraisals in the scenario mentioned above


When the appraisal is in Pending Appraisee Feedback stage, when the associate hits the provide overall feedback and hit cancel and then go back to provide overall feedback and hit cancel then the page throws a java error with a null pointer exception. The following error occurs.

ERROR- *Partial Error:
-----------------------
oracle.apps.fnd.framework.OAException: java.lang.NullPointerException
at oracle.apps.fnd.framework.OAException.wrapperException(OAException.java:891)
at oracle.apps.fnd.framework.OAException.wrapperException(OAException.java:865)
at oracle.apps.fnd.framework.OAException.wrapperInvocationTargetException(OAException.java:988)
at oracle.apps.fnd.framework.server.OAUtility.invokeMethod(OAUtility.java:211)
at oracle.apps.fnd.framework.server.OAUtility.invokeMethod(OAUtility.java:153)
at oracle.apps.fnd.framework.server.OAApplicationModuleImpl.invokeMethod(OAApplicationModuleImpl.java:750)
at oracle.apps.per.selfservice.appraisals.webui.FinalApprDetailsPageCO.processRequest(FinalApprDetailsPageCO.java:204)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:587)
at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest(OAWebBeanContainerHelper.java:247)
at oracle.apps.fnd.framework.webui.OAPageLayoutHelper.processRequest(OAPageLayoutHelper.java:1136)

## Detail 0 ##
java.lang.NullPointerException
at oracle.apps.per.selfservice.appraisals.server.AppraisalsAMImpl.initAppraisalVO(AppraisalsAMImpl.java:1017)
at oracle.apps.per.selfservice.appraisals.server.AppraisalsAMImpl.initMAReviewAppraisal(AppraisalsAMImpl.java:1771)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:88)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:61)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:60)
at java.lang.reflect.Method.invoke(Method.java:391)
at oracle.apps.fnd.framework.server.OAUtility.invokeMethod(OAUtility.java:190)
at oracle.apps.fnd.framework.server.OAUtility.invokeMethod(OAUtility.java:153)
at oracle.apps.fnd.framework.server.OAApplicationModuleImpl.invokeMethod(OAApplicationModuleImpl.java:750)
at oracle.apps.per.selfservice.appraisals.webui.FinalApprDetailsPageCO.processRequest(FinalApprDetailsPageCO.java:204)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:587)
at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest(OAWebBeanContainerHelper.java:247)
at oracle.apps.fnd.framework.webui.OAPageLayoutHelper.processRequest(OAPageLayoutHelper.java:1136)
at oracle.apps.fnd.framework.webui.beans.layout.OAPageLayoutBean.processRequest(OAPageLayoutBean.java:1569)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:959)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:926)


Patch  7530157 was applied and issue still exists.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Login as First Level Manager, complete the ratings and submit to the next level for approval.
Login as Second level manager and approve the notification
Login as the associate XXXX
Click on the update pencil and then click on Provide Overall Feedback on the next page as shown below
Click on cancel
It brings back the previous page
Click on Provide Overall Feedback and click cancel once again

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Associate will not be able to provide overall feedback and complete the appraisal process.

Changes

 

Cause

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