My Oracle Support Banner

Viewing Credit Memo Dispute Workflow Shows Administrator Buttons (Doc ID 1337692.1)

Last updated on NOVEMBER 09, 2020

Applies to:

Oracle Advanced Collections - Version 12.1.1 and later
Information in this document applies to any platform.

Symptoms


Log in as Collection Agent  and navigate to
Collection History > Query Dispute > right click and go to the Credit memo Workflow
Can see that there are administrator buttons available to Rewind, View Diagram, Update Attributes, Suspend Workflow and Cancel Workflow.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
 1. Bug Summary
 2. Fixed Files
 3. Recommended Patches
 4. Solution Steps
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.