Viewing Credit Memo Dispute Workflow Shows Administrator Buttons

(Doc ID 1337692.1)

Last updated on NOVEMBER 22, 2017

Applies to:

Oracle Advanced Collections - Version 12.1.1 and later
Information in this document applies to any platform.


Log in as Collection Agent  and navigate to
Collection History > Query Dispute > right click and go to the Credit memo Workflow
Can see that there are administrator buttons available to Rewind, View Diagram, Update Attributes, Suspend Workflow and Cancel Workflow.


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