AR.O: ARXCCH: Output is misaligned and data truncated when customer / collector name > 8 characters (Doc ID 1337890.1)

Last updated on JUNE 07, 2016

Applies to:

Oracle Receivables - Version: 11.5.10.2 and later   [Release: 11.5.10 and later ]
Information in this document applies to any platform.
Report:ARXCCH.RDF - Collector Call History

Symptoms

After executing the Report, Collector Call History (ARXCCH), the output of the report is not proper and is mis-aligned with many data missing.

Some of them are below:

-Customer Name and Number are truncated under the Parameter display section.
-Invoice Number is not displayed.
-The customer number only displays 8 digits and truncates when the number is more than 8 digits.
-Collectors name and number are truncated.
 

Cause

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