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Contract Renewal: Error: No JTF winning resource found for party. When Renewing A Contract (Doc ID 1338110.1)

Last updated on DECEMBER 05, 2019

Applies to:

Oracle Service Contracts - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Service contract Renewals

When attempting to renew a contract manually, the following error occurs.

ERROR
-----------------------
No JTF winning resource found for party - xxxxxxx , county - XX and State - XX

 

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. (R) Service Contracts manager.
2. (N) Launchpad: Click on Search Icon and search for a contract.
3. In the results area right click on the contract and choose 'Renew'.

Cause

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In this Document
Symptoms
Cause
Solution


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