My Oracle Support Banner

IBE/ASO: CREATE_QUOTE Error When Click On Add to Cart (Doc ID 133823.1)

Last updated on FEBRUARY 11, 2021

Applies to:

Oracle iStore - Version 11.5.1 to 11.5.1 [Release 11.5.1]
Information in this document applies to any platform.

Symptoms

 While attempting to Add to Cart in istore, you receive the following errors:

Message: IBE_EXPR_DB_ERR_GENERIC: A database error has occured. Please try again later.
oracle.apps.jtf.base.resources.FrameworkException:ASO ASO_ERROR_RETURNED PKG_NAME ASO_QUOTE_PUB API_NAME CREATE_QUOTE

Similarly, in Order Capture form, when you try to Add to Cart while creating a quote, you receive the following error:

Error returned in ASO_QUOTE_PUB.CREATE_QUOTE

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.