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Product LOV is not opening in iSupport (Doc ID 1338531.1)

Last updated on FEBRUARY 06, 2022

Applies to:

Oracle iSupport - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On 12.1.3,

When creating a service request in iSupport, the list of values for Product does not work.

Error on bottom of page:

javascript: searchInventoryItem('identifyproblem' , 'NAME', 'iburinvitem.jsp?jttst0

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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