My Oracle Support Banner

Product LOV is not opening in iSupport (Doc ID 1338531.1)

Last updated on DECEMBER 09, 2020

Applies to:

Oracle iSupport - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On 12.1.3,

When creating a service request in iSupport, the list of values for Product does not work.

Error on bottom of page:

javascript: searchInventoryItem('identifyproblem' , 'NAME', 'iburinvitem.jsp?jttst0

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.