Application Error - java.lang.NullPointerException when Add items To Cart In iStore

(Doc ID 1338635.1)

Last updated on JUNE 27, 2017

Applies to:

Oracle iStore - Version 12.0.6 and later
Information in this document applies to any platform.

Symptoms

When adding items to shopping cart, it shows Application Error or java.lang.NullPointerException
Log shows:

java.lang.NullPointerException
at oracle.apps.ibe.shoppingcart.util.QuoteUtil.getAllShippingMethods(QuoteUtil.java:99)
at oracle.apps.ibe.order.OneClick.loadSettingsFrDB(OneClick.java:886)
at _ibeCScdViewA._jspService(_ibeCScdViewA.java:2056)
at com.orionserver.http.OrionHttpJspPage.service(OrionHttpJspPage.java:59)
at oracle.jsp.runtimev2.JspPageTable.service(JspPageTable.java:462)
at oracle.jsp.runtimev2.JspServlet.internalService(JspServlet.java:594)
at oracle.jsp.runtimev2.JspServlet.service(JspServlet.java:518)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
at

Due to this, users will not be able to create a cart.

Changes

Cause

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