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Application Error - java.lang.NullPointerException when Add items To Cart In iStore (Doc ID 1338635.1)

Last updated on JUNE 27, 2017

Applies to:

Oracle iStore - Version 12.0.6 and later
Information in this document applies to any platform.


When adding items to shopping cart, it shows Application Error or java.lang.NullPointerException
Log shows:

at oracle.apps.ibe.shoppingcart.util.QuoteUtil.getAllShippingMethods(
at oracle.apps.ibe.order.OneClick.loadSettingsFrDB(
at _ibeCScdViewA._jspService(
at com.orionserver.http.OrionHttpJspPage.service(
at oracle.jsp.runtimev2.JspPageTable.service(
at oracle.jsp.runtimev2.JspServlet.internalService(
at oracle.jsp.runtimev2.JspServlet.service(
at javax.servlet.http.HttpServlet.service(

Due to this, users will not be able to create a cart.




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