Last updated on SEPTEMBER 02, 2016
Applies to:Oracle Teleservice - Version 12.0.6 and later
Information in this document applies to any platform.
***Checked for relevance on 12-AUG-2014***
The profile Option CS_SR_ORG_ID from View -> Preferences->Profiles-> Service Default Operating Unit, is user updateable (the operating unit). However when using FND_PROFILE.SAVE API or Creating a personalization Bulit IN -> Set Profile Value in Cache it doesn't work. Why is this?
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms