How To Update The Setup of Profile Option "Service: Default Operating Unit" To Prevent Users Updating It

(Doc ID 1338806.1)

Last updated on SEPTEMBER 02, 2016

Applies to:

Oracle Teleservice - Version 12.0.6 and later
Information in this document applies to any platform.
***Checked for relevance on 12-AUG-2014***

Goal

The profile Option CS_SR_ORG_ID from View -> Preferences->Profiles-> Service Default Operating Unit, is user updateable (the operating unit). However when using FND_PROFILE.SAVE API or Creating a personalization Bulit IN -> Set Profile Value in Cache it doesn't work. Why is this?

Solution

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