Related Customer Ship To Does Not Default

(Doc ID 1339428.1)

Last updated on SEPTEMBER 20, 2017

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Goal

You have set up your customer with a 'Related Customer' and have a primary Ship To on the 'Related customer.
There is no primary 'Ship to' on the main customer setup.
Defaulting Rule for the header level 'Ship to' is setup to default from 'Customer Ship To'.
When you enter a new order for the main customer, you want the Related Customer's 'Ship to' value to default.
This is not happening.
Is it possible to default the Related Customer's Ship to in the order header?


Solution

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