My Oracle Support Banner

Related Customer Ship To Does Not Default (Doc ID 1339428.1)

Last updated on SEPTEMBER 20, 2017

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Goal

You have set up your customer with a 'Related Customer' and have a primary Ship To on the 'Related customer.
There is no primary 'Ship to' on the main customer setup.
Defaulting Rule for the header level 'Ship to' is setup to default from 'Customer Ship To'.
When you enter a new order for the main customer, you want the Related Customer's 'Ship to' value to default.
This is not happening.
Is it possible to default the Related Customer's Ship to in the order header?


Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution


This document is being delivered to you via Oracle Support's Rapid Visibility (RaV) process and therefore has not been subject to an independent technical review.
My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.