Autocreate Final Assembly Orders Error Ctosubsb.Get_child_configurations (Doc ID 1340100.1)

Last updated on JULY 13, 2016

Applies to:

Oracle Configure to Order - Version 12.1.2 to 12.1.2 [Release 12.1]
Information in this document applies to any platform.
***Checked for relevance on 25-Oct-2013***

Symptoms

On :  12.1.2 version, Assemble/Configure to Order

When attempting to run AutoCreate Final Assembly Orders for the sales order of specific item, the following error occurs.

ERROR
-----------------------
get_child_configurations: CTOSUBSB.get_child_configurations OTHERS excpn: 40: ORA-01422: exact fetch returns more than requested
create_subassembly_jobs: failed after call to get_child_configurations with status
create_subassembly_jobs: error message40: ORA-01422: exact fetch returns more than requested
create_subassembly_jobs: CTOSUBSB.create_sub_assembly_jobs expected excpn: 19100: User-Defined Exception
insert_wip_interface: failed after get_wroking_dayE
insert_wip_interface: error message19100: User-Defined Exception
insert_wip_interface:  expected excpn:  CTOWIPUB.insert wip interface expected  excpn:
get_order_lines: Insert Error Message: CTOWIPUB.insert wip interface expected  excpn:
get_order_lines: FAILED in Insert WIP Interface: EFor Order Line 8858439
..
..
get_order_lines: CTOWIPWB.get_order_lines: Line 8857109 is NOT eligible for Autocreate FAS anymore.
get_order_lines: Could not find a WIP job. Records probably stuck in wip job schedule interface.
Return status from CTO_WIP_WRAPPER.get_order_lines:1
Group_Id from CTO_WIP_WRAPPER.get_order_lines: 1857280

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Responsibility: Advanced Supply Chain planner
2. Run AutoCreate Final Assembly Orders for the sales order of specific item that is giving the issue.

Cause

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