Receipts Workbench Issue: Unable To Apply Receipts To Invoices, Debug Log Shows Error: Gross transaction amount do not reconcile (Doc ID 1340257.1)

Last updated on JUNE 07, 2021

Applies to:

Symptoms

Applying a receipt to an invoice fails, the FND debug log shows:

Gross transaction amount do not reconcile
OTHERS IN Trx_level_direct_cash_apply :User-Defined Exception
EXCEPTION: ARP_ALLOCATION_PKG.Allocate_Tax:User-Defined Exception
EXCEPTION: ARP_RECEIPTS_MAIN.Create_Ae_Lines_RA
EXCEPTION: ARP_RECEIPTS_MAIN.Create_Ae_Lines_Common
EXCEPTION: ARP_RECEIPTS_MAIN.Derive_Accounting_Entry
EXCEPTION: ARP_RECEIPTS_MAIN.Execute
EXCEPTION: ARP_ACCT_MAIN.Create_Acct_Entry
EXCEPTION: Overloaded ARP_ACCT_MAIN.Create_Acct_Entry
EXCEPTION: arp_process_application.receipt_application

Invoice shows upgrade_method = R12_NLB. All these invoices were created without tax; however, they have positive tax adjustments.

Cause

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