Manager Self Service My Employees Drill Down Is Blank

(Doc ID 1340669.1)

Last updated on DECEMBER 20, 2016

Applies to:

Oracle Self-Service Human Resources - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms



On : 12.1.3 version, Manager Views (Performance Tab)

ACTUAL BEHAVIOR
---------------
Using the standard My Employees function in MSS, can see data on the Employment, Salary, and Bonus Rating (renamed from Performance) tabs for each of my employees.

Click on a person (on for example the Employment tab) to see more information on a single employee's Employment data it displays correctly.

However, when in this more detailed view and click on one of the other tabs (Salary or Bonus Plan) the information for this employee is blank.

Click the back button to return to the all employee view, click on the Salary tab to display all employees with their salaries, then click on the same employee to see more detailed information, the detail does display. But if I click to the third tab (Bonus Plan) in this detailed view (that has yet to be opened in the detailed view) the detail is once again blank.

Click back to the all employee view, click the Bonus Plan tab, then to the details on the same employee, can see the data.

EXPECTED BEHAVIOR
-----------------------
Expect to see the data.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Manager Self-Service
2. My Employee Information


All users are affected. People are confused when no data is displayed.

Cause

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