Statement Generation Program Shows Some Transactions Amount As Zero (Doc ID 1341555.1)

Last updated on AUGUST 25, 2017

Applies to:

Oracle Receivables - Version: 11.5.10.2 and later   [Release: 11.5.10 and later ]
Information in this document applies to any platform.
ARXSGP

Symptoms



On : 11.5.10.2 version, Transactions Related


While running Statement Generation Program  some transactions showing Transactions Amount as zero.
For example , Statements output shows :
Transaction Amount = 0.00 (instead of 52.00) for Invoice
Transaction Amount = 0.00 (instead of -30.00) for Credit memo
ar_statement_line_clusters table , trx_amount column shows correct amounts for related invoice
and credit memo (50.20 and -30.00)


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Navigate to Print Statement Window and run Statement Generation Program


BUSINESS IMPACT
-----------------------
Due to this issue, Statements output shows wrong Transactions Amount

Cause

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