Bankrupt Customer Not Showing In Search On Bankruptcy Form, Why? (Doc ID 1341699.1)

Last updated on AUGUST 18, 2016

Applies to:

Oracle Advanced Collections - Version: 11.5.10.2 and later   [Release: 11.5.10 and later ]
Information in this document applies to any platform.
***Checked for relevance on 29-JUL-2011***

Goal

You have created a bankruptcy status for your customer. You approved the bankruptcy and completed any manual work items, still the customer does not return when you query the account number in the Bankruptcy form, Resp = Collections HTLM Manager >> Oracle Collections >> Delinquencies >>
Bankruptcy >> enter acct number
Why is this?

Solution

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