Automatic Receipts Issue: Credit Memos are Ignored in Approval Process (Doc ID 1341776.1)

Last updated on JANUARY 19, 2016

Applies to:

Oracle Receivables - Version: 12.0.0 and later   [Release: 12.0 and later ]
Information in this document applies to any platform.
ConcurrentProgram:ARZCAR_RECEIPT - Automatic Receipts Creation Program

Symptoms

When credit memos are processed in automatice receipts, the create step appears to capture them correcly. However when the approval is run, the credit memos appear to be changed to zero causing incorrect draft amounts against customers because credit memo amounts are not considered.

Cause

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