Credit Card Receipts Through Automatic Receipt Creation Have Orphan XLA_EVENTS (Doc ID 1342646.1)

Last updated on SEPTEMBER 12, 2016

Applies to:

Oracle Receivables - Version 12.1.2 and later
Information in this document applies to any platform.

Symptoms


There are receipts that are processed to the GL, but appearing as Unprocessed in the Subledger Period Close Exception Report.
These receipts are Credit Card receipts created through Automatic Receipt Creation.

XLA_EVENTS shows correct RECP_CREATE event, but orphan RECP_UPDATE event.
The orphan row in XLA_EVENTS has the program_id associated with the Automatic Receipt Creation program.

Cause

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