ARXCUDCI - Updating Customers Error With APP-FND-00676 : the flexfield routine FDFGDC cannot read the default reference field (Doc ID 1342750.1)

Last updated on NOVEMBER 26, 2018

Applies to:

Symptoms

In 11.5.10.2, the following error is received when users are entering a new customer or amendment of credit of an already created Customer.

Error
APP-FND-00676 : the flexfield routine FDFGDC cannot read the default reference field specified for this descriptive flexfield.
The developer specified a context field (via the Register Descriptive Flexfields form) that does not exist in this block of this form.
Action: Contact your system administrator, and choose another default reference fields for this descriptive flexfield.

The issue only happens when accessing the Customers form from LAFL_OM_CREDITO responsibility.

When querying for a customer in this reponsibility and click on Profile : Amounts, the field for 'Interest Invoice Profile Amounts' descriptive flexfield (DFF) is not there.

There is no issue when using Customers form in LAFL_AR_SUPERUSER responsibility.

When querying for a customer in this reponsibility and select Profile : Amounts tab, there is a field for 'Interest Invoice Profile Amounts' descriptive flexfield (DFF).

Steps to reproduce:
Responsibility: Receivables Manager
Navigation: Customers > Standard

1. Query a customer
2. Select Profile : Amounts tab, the error appears.

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.