iSupport Administration Setups Unavailable (Doc ID 1343278.1)

Last updated on APRIL 13, 2015

Applies to:

Oracle iSupport - Version 12.1.3 and later
Information in this document applies to any platform.

Goal

iSupport Implementation manual references the following:

Set Up Service Request Defaults
In the Request Management window, Oracle iSupport administrators can control the following service request default settings:

However these configurations are not available in 12.1.3.
Where are they now performed?

Solution

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