Strategy Work Items For Account Shows Zero While Open Workitems Exist For Collector

(Doc ID 1344610.1)

Last updated on APRIL 20, 2017

Applies to:

Oracle Advanced Collections - Version 12.1.2 and later
Information in this document applies to any platform.

Symptoms


Strategy Work Items for Account shows zero while open workitems exist for the Collector. Seems the UWQ node Strategy Work Items for Account is not being updated.

Cause

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