Receipt Workbench Issue: Debit Memo Reversal is not Creating Debit Memos while Reversing Receipts (Doc ID 1344917.1)

Last updated on JULY 14, 2017

Applies to:

Oracle Receivables - Version 12.0.0 to 12.1.3 [Release 12.0 to 12.1]
Information in this document applies to any platform.
Checked for relevance 26-Apr-2013
Form:ARXTWMAI.FMB - Transactions
Form:ARXRWMAI.FMB - Receipts


Symptoms

Debit memo is not created while doing debit memo reversal for receipts.

Steps to reproduce:
Responsibility: Receivables Manager
Navigation: Receipts > Receipts

1. Query the receipt
2. Click on reversal
3. Select Debit Memo Reversal
4. Debit memo is not created

No error is raised

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms