HZ_CUST_ACCOUNT_SITE_V2PUB.UPDATE_CUST_ACCT_SITE API Error: Update Territory_Id using TCA API errors with 'No Customer Account Site Was Found For Id xxxx'
(Doc ID 1346591.1)
Last updated on MARCH 13, 2024
Applies to:
Oracle Trading Community - Version 12.0.3 and laterInformation in this document applies to any platform.
Symptoms
In R12.0.3, run the TCA API procedure HZ_CUST_ACCOUNT_SITE_V2PUB.UPDATE_CUST_ACCT_SITE to update territory_id for an existing customer and the following error is received:
Error
No customer account site was found for ID xxxx.
It was verified that the ID exists and is active in table HZ_CUST_ACCT_SITES_ALL.
There is no issue when updating the Territory field manually for the IDs in question via the Customers form.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |