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Batchclose Is Creating Empty File For Payees With More Than One Divisions (Doc ID 1347446.1)

Last updated on JULY 03, 2019

Applies to:

Oracle Payments - Version 11.5.10.2 to 11.5.10.2 [Release 11.5]
Information in this document applies to any platform.

Symptoms

We have setup some new divisions for Paymentech. So we have multiple divisions under a payee. While running Batchclose, we are observing following behavior:

- If a batch has 48 USD trxns + 1 AUD trxn + 1 JPY trxn -> batch file gets created correctly with 50 trxns
- If a batch has 48 USD trxns + 2 AUD trxn + 2 JPY trxn -> batch file gets created correctly with 52 trxns
- If a batch has 48 USD trxns + 3 AUD trxn + 3 JPY trxn -> empty batch file is created
- If a batch has 48 USD trxns + more than 2 AUD trxn -> empty batch file is created
- If a batch has 48 USD trxns + more than 2 JPY trxn -> empty batch file is created

In all the scenarios record status is getting updated properly in iby_trxn_summaries_all and the record count is also reflecting correctly in iby_batches_all, but a blank file is getting created in last 3 scenarios.  The file is getting generated fine if there are only up to 2 transactions in each of the currencies. The issue occurs only when the number is higher.

### Steps to Reproduce ###
1. Create 3 AUD credit card transactions (auth and capture).
2. Create 5 USD credit card transactions (auth and capture).
3. Run iPayment Scheduler with parameter BATCHCLOSE.
4. Check the batch file created.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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