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iStore Release 12 Performance Poor for Home Page with Punchout implementation (Doc ID 1347750.1)

Last updated on MARCH 12, 2021

Applies to:

Oracle iStore - Version 12.1.3 and later
Information in this document applies to any platform.
PermissionCacheManager.java


Symptoms


iStore setup with Punchout shows significant delay when trying to access the specialty site home page.

Loading site home page could take anywhere from 1 - 4 minutes or times out.
It is more frequent with increase in number of users on the system.



For this report, the iStore implementation had Punchout catalog from Peoplesoft eProcurement.



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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