Last updated on SEPTEMBER 02, 2016
Applies to:Oracle TeleSales - Version 12.0.6 to 12.1.3 [Release 12.0 to 12.1]
Information in this document applies to any platform.
On : 12.1.2 version,
When creating Service Request from eBusiness Center form the following error occurs.
S_ServiceRequest_UTIL.Validate_Per_contact_Point_Id: The contact point is not valid.Please check the values of the following :party, contact point and contact point type"
Steps to Reproduce
1. Open eBusiness Center Form > Query for Party
2. Click on Service Request Tab
3. Enter Details and Save
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