EAM - Selecting Links 'Mass Time Entry' or 'Charge Time' Results In Error "Oanulldbtransactionimpl.Nodatabaseconnection"

(Doc ID 1348208.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Enterprise Asset Management - Version 12.1.3 and later
Oracle Time and Labor - Version 12.1.3 and later
Information in this document applies to any platform.
***Checked for relevance on 17-Aug-2013***

Symptoms


In EAM Self Service, when attempting to click on "Mass Time Entry" or "Charge Time" for the Resources Option Link,  the following error occurs in the Java error stack:

ERROR
-----------------------
oracle.apps.fnd.framework.OAException: Illegal method call because there is no database connection.
oracle.apps.fnd.framework.server.OANullDBTransactionImpl.noDatabaseConnection(OANullDBTransactionImpl.java:653)

To reproduce the issue follow below steps:
1. Maintenance Super User
2. Work Orders
3. Mass Time Entry or Charge time

Cause

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