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How to Update Email And Phone Number in Collections Agent Form IEXRCALL (Doc ID 1348658.1)

Last updated on FEBRUARY 26, 2021

Applies to:

Oracle Advanced Collections - Version 12.1.2 and later
Information in this document applies to any platform.
Form:IEXRCALL.FMB - IEX Startup Form
Form:ARXCUDCI.FMB - Customers


How to update Email and Phone number in Collections Agent form IEXRCALL ?

NOTE: In the images below and/or the attached document, user details / company name / address / email / telephone number represent a fictitious sample (based upon made up data used in the Oracle Demo Vision instance).  Any similarity to actual persons, living or dead, is purely coincidental and not intended in any manner.

For e.g., in the following screen shot of Collections form, where the Phone and Email values are defined:


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