How to Update Email And Phone Number in Collections Agent Form IEXRCALL (Doc ID 1348658.1)

Last updated on JULY 14, 2017

Applies to:

Oracle Advanced Collections - Version 12.1.2 and later
Information in this document applies to any platform.
Form:IEXRCALL.FMB - IEX Startup Form
Form:ARXCUDCI.FMB - Customers

Goal

How to update Email and Phone number in Collections Agent form IEXRCALL ?

For e.g., in the following screen shot of Collections form, where the Phone and Email values are defined:

Solution

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