Error 'Invalid ship to customer id' When Running AR AutoInvoice Program for Property Manager Billing Items (Doc ID 1348680.1)

Last updated on APRIL 07, 2017

Applies to:

Oracle Property Manager - Version 12.0.6 and later
Information in this document applies to any platform.
RAXMTR
RAXSUMSC



Symptoms

The AutoInvoice Master Program completes with error for some billing items created from Property Manager. The following error occurs.

Errors: 1) Invalid ship to customer id (ORIG_SYSTEM_SHIP_CUSTOMER_ID) (xxxxx)

The issue can be reproduced at will with the following steps:
1.  Create a lease in Property Manager and finalize it.
2.  Approve the billing schedule and export the billing items to AR
3.  From AR, run the AutoInvoice Master program.
4.  The AutoInvoice program completes with error for some billing items.

Cause

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