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JTM Master Concurrent Program With Transaction Parameter Error: ORA-06502 on CSM_NOTIFICATION_EVENT_PKG (Doc ID 1348835.1)

Last updated on MAY 22, 2020

Applies to:

Oracle Mobile Field Service - Version 12.1.2 to 12.1.2 [Release 12.1]
Information in this document applies to any platform.
ConcurrentProgram:JTM_MASTER_CONC_PROG - JTM Master Concurrent Program


Symptoms

When attempting to run the JTM Master Concurrent Program using the 'Transaction' parameter the following error occurs.

ERROR
-----------------------
This request finished with an error and produced the following completion message: Error message from CSM_NOTIFICATION_EVENT_PKG.EMAIL_SYNC_ERRORS_CONC: Error in CSM_NOTIFICATION_EVENT_PKG.EMAIL_SYNC_ERRORS_CONC: ORA-06502: PL/SQL: numeric or value error: character string buffer too small



STEPS
-----------------------
The issue can be reproduced with the following steps:
1. (R)Mobile Field Service Administrator
2. (N)View>Requests>Submit a New Request>Single Request>(B)OK
3. Select the JTM Master Concurrent Program with the parameter 'Transaction'

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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