Why Is The Phone Number Field For Delinquent Account Empty In The UWQ?

(Doc ID 1348945.1)

Last updated on OCTOBER 24, 2017

Applies to:

Oracle Advanced Collections - Version 12.1.3 and later
Information in this document applies to any platform.


We are implementing Collections for delinquent accounts and wondering why the phone number field has no data in the UWQ?


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms