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R12: AP: Payables - Suppliers - Update Supplier Contact Locked by another user (Doc ID 1349261.1)

Last updated on MAY 02, 2024

Applies to:

Oracle Payables - Version 12.0.0 and later
Information in this document applies to any platform.

Symptoms


When attempting to update a supplier contact the following error occurs.


Error: Failed to update contact: This record in table hz_contact_points cannot be locked as it has been updated by another user.

 

Steps to Reproduce:

1. Log in as the Payables Management
2. Navigate / Suppliers / Entry
3. Query the supplier
4. Select the Contact Directory
5. Update the contact and save


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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