How to Add a Work Item To Be Perform Before An Open Work Item (Doc ID 1349476.1)

Last updated on JULY 14, 2017

Applies to:

Oracle Advanced Collections - Version: 12.1.2 and later   [Release: 12.1 and later ]
Information in this document applies to any platform.

Goal


The customer has a strategy with work items , but now the agent want to add another work item to the work item list and he want it to be executed now (before the open work item).

How to Add a Work Item To Be Perform Before An Open Work Item

Solution

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