iReceivables - Getting 'The payment processing failed' error. (Doc ID 1349481.1)

Last updated on JUNE 08, 2016

Applies to:

Oracle iReceivables - Version 11.5.9 to 12.1.3 [Release 11.5.9 to 12.1]
Information in this document applies to any platform.

Symptoms

Attempting to pay an invoice for a customer in iReceivables, received the following error message:


The payment process failed. Please try to pay this invoice at a later time.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to iReceivables
2. Query the Transaction to be paid
3. Try Paying the transaction
4. Error is shown on the screen "The payment process failed. Please try to pay this invoice at a later time. "

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms