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Offer Letter not sent when creating termination quotes via interface table (Doc ID 1349550.1)

Last updated on JULY 14, 2020

Applies to:

Oracle Lease and Finance Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When creating termination quotes by importing them, the email address is not getting populated for the quote party and therefore Offer Letter (Sent in the Send Quote Workflow) is not sent

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
(R) Lease User
1/ Populate import tables OKL_TERMNT_INTERFACE_ALL, OKL_TERMNT_INTF_PTY - make sure you enter an email address for the party in OKL_TERMNT_INTF_PTY table
2/ run the Process Termination Interface Transactions
3/ check the termination quote created => no email address was populated

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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