PO Approval: After Initially Forwarding To Invalid Forward-To Person PO Gets Stuck: NOTIFY_APPROVER_SUBPROCESS #STUCK

(Doc ID 1349553.1)

Last updated on FEBRUARY 15, 2018

Applies to:

Oracle Purchasing - Version 12.0.4 and later
Information in this document applies to any platform.

Symptoms

After initially attempting to forward to an invalid forward-to user, or not entering a forward-to user a notification such as the following is received:

Vision Operations - Standard Purchase Order XXX for USD XXX was sent to an invalid forward-to person


After that when the PO is forwarded again to correct employee, eventually the PO gets stuck in process and the following Errored Activities are generated:

- Activity = NOTIFY_APPROVER_SUBPROCESS
- RESULT = #STUCK
- Error Name = NULL
- Error Message = NULL
- Error Stack = NULL


Also the following workflow attributes are set:

RESPONDER_APPL_ID NUMBER -1
RESPONDER_RESP_ID NUMBER -1

Cause

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