Order Import Fail When Using Inventory Item, error Please enter required information - Inventory Item (Doc ID 1350280.1)

Last updated on JULY 13, 2016

Applies to:

Oracle Order Management - Version 12.0.4 and later
Information in this document applies to any platform.
OEOIMP
***Checked for relevance on 10-Sep-2013***

Symptoms

On : 12.0.4 version, Transaction Entry

When attempting to do order import

if specify inventory_item it failed ,

if use inventory_item_id , it works fine.

The problem occur after applying patch 9430881

the following error occurs.

ERROR
-----------------------
L_MSG_DATA=Please enter required information - Inventory Item
Error in Procedure insert_message ORA-01403: no data found


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Insert data into table OE_HEADERS_IFACE_ALL with booked_flag=Y
and use INVENTORY_ITEM instead of INVENTORY_ITEM_ID in OE_LINES_IFACE_ALL 

2. Login as Order management responsibility


3. (N) Orders , Returns -> Import Orders-> Order Import request 

Changes

Applied EGO Patch 9430881

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms