Invoices Are Printed Three Times on Dunning Letter (Doc ID 1350762.1)

Last updated on JULY 31, 2017

Applies to:

Oracle Receivables - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms


On 11.5.10

Invoices are printed three times on dunning letter when staged dunning program is used.

1. After the application of patch 9786281, every transaction appears thrice in the Dunning letter.
2. This happens irrespective of whether it is STAGED dunning or otherwise
3. This happens for all the customers and all the transactions.


Cause

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