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Change Customer on Quote Error: "Ship to Party is not a valid contact for Party" (Doc ID 1350887.1)

Last updated on MAY 10, 2022

Applies to:

Oracle Quoting - Version 12.1.3 and later
Information in this document applies to any platform.


When attempting to Change customer on a quote, the following error occurs for specific customers.


Ship to Party is not a valid contact for Party.

Steps to Reproduce

The issue can be reproduced at will with the following steps:

  1. Responsibility: Oracle Quoting
  2. Navigation: Quote
  3. Update Quote - Actions > Change customer
  4. Select a specific customer  for the new customer
  5. Receive Error.  This error can also occur for bill-to contact.


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