My Oracle Support Banner

Unable To Attach Docx or Xlsx Documents Within The Collaboration Tab (Doc ID 1351378.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Marketing - Version 12.1.1 and later
Information in this document applies to any platform.

Symptoms

You find that your are unable to attach a document file of format .Docx or .XLSx to a Campaign via the
Collaboration tab.

Error is:

IBC_CITEM_ADMIN_GRP.upsert_item_full.
ORA-06502: PL/SQL: numeric or value error: character string buffer too small

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.