R12: AP: Notification Error -You are trying to access a page that is no longer active When Clicking On "View Additional Invoice Details" (Doc ID 1351476.1)

Last updated on JUNE 07, 2021

Applies to:

Symptoms

Invoice Approval Workflow

When attempting to click on "View Additional Invoice Details" from AP Invoice Approval workflow notification email.,
the following error occurs.

ERROR
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"You are trying to access a page that is no longer active.
You may have attempted to access to this page directly by bookmarking the page or copying the URL.
This page does not support bookmarking.
The referring page may have come from a previous session. Please select Home to proceed."


STEPS
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The issue can be reproduced at will with the following steps:
1. Payables Responsibility > Invoice > Entry > Action > Initiate
2. Initiating AP Invoice Approval generates an email to an approver.
3.The approver views the email and clicks on the link "View Additional Invoice Details".

Cause

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