My Oracle Support Banner

'APP-BEN-91333: Calling ben_determine_coverage' Attempting to Process Various Life Events (Doc ID 1351881.1)

Last updated on JUNE 10, 2021

Applies to:

Oracle Advanced Benefits - Version 12.0 HRMS RUP9 to 12.1 HRMS RUP4 [Release 12.0 to 12.1]
Information in this document applies to any platform.


When attempting to process various life events, the following error occurs:

APP-BEN-91333: Calling ben_determine_coverage.

Steps to Reproduce:
The issue can be reproduced at will with the following steps:

1. Go to responsibility US Super HRMS Manager.
2. Navigate to People > Benefits Service Center and query an existing employee.
3. Attempt to process a life event.
Error occurs.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.