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OEXOEORD.fmb: Tax Amount Is Not Displayed On The Sales Order Header (Doc ID 1352329.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

In 12.1.3:

Whenever a sales order is created with tax, the tax amount field at the sales order header is not displayed. Instead the amount shown in Zero.
However in the Sales Order Line Items the tax amounts have been calculated.


STEPS TO REPRODUCE
--------------------------------------
1 Create a Sales Order with lines subject to Tax
2 Check the Tax amount at the Header Level : the amount is equal to Zero whereas the tax amounts have been calculated and can be retrieved at the Order Lines Level using the 'Actions > View Tax Details' window;

Cause

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In this Document
Symptoms
Cause
Solution
References


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