R12: CM: Unable To View Reconciled Items In Cash Management (Bank Reconciliation)
(Doc ID 1352520.1)
Last updated on APRIL 04, 2025
Applies to:
Oracle Cash Management - Version 12.0.0 to 12.1.3 [Release 12 to 12.1]Information in this document applies to any platform.
Symptoms
On application version 12.1.2 in Production instance, find that bank statement lines at status "Reconciled" are not showing any items when the Reconciled button is pressed.
Expected behaviour
Expect to see the Reconciled items against the reconciled item line.
Steps to reproduce
1) Login to Oracle EBS
2) Choose CM Administrator Responsibility
3) Choose Bank Statements, Reconciliation and Balances : Bank Statements and Reconciliation --> Bank Statements and Reconciliation
4) Search for a Statement based on Date and Bank Account (Create a bank account if it does not exist)
5) In the results, choose 'Review' button
6) Click on 'Lines' button
7) In the results, choose a Line (at status Reconciled), and click on 'Reconciled' button
8) The items to be reconciled or the ones already reconciled should appear. But does not appear on all the cases.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |