Credit Memos are not Getting Applied to the Invoices they were Created for

(Doc ID 1352661.1)

Last updated on APRIL 12, 2018

Applies to:

Oracle Lease and Finance Management - Version 12.1.3 to 12.2 [Release 12.1 to 12.2]
Information in this document applies to any platform.

Goal

Currently when an OKL termination quote which includes credit lines is accepted and a termination bill is transferred from OKL to AR, the termination bill is split into 2 separate transactions: a termination invoice and a termination credit note. This termination credit note is not associated in any way with the termination invoice, even though they are created to cover the billing for the same termination. Thus credit lines which should be included in the termination invoice, e.g. discounts, are neither incorporated in to the termination invoice, nor applied to it as a credit note. Why is that?


Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms