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Field Service Technician Portal: Parts Return Error 'java.lang.NumberFormatException' For Locator Controlled Subinventories (Doc ID 1352942.1)

Last updated on JULY 14, 2020

Applies to:

Oracle Spares Management - Version 12.1.2 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

When attempting to perform Parts Return in Field Service Technician Portal (FSTP), the following error occurs.

ERROR
-----------------------
## Detail 0 ##
java.lang.NumberFormatException: Not a valid char constructor input  DEF_HU_B
at java.math.BigDecimal.bad(BigDecimal.java:1631)
at java.math.BigDecimal.charParser(BigDecimal.java:973)
at java.math.BigDecimal.(BigDecimal.java:423)
at java.math.BigDecimal.(BigDecimal.java:715)
at java.math.BigDecimal.(BigDecimal.java:710)
at oracle.apps.csp.portal.returns.server.PartsReturnAMImpl.returnExcessLines(PartsReturnAMImpl.java:225)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:45)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)

 
STEPS
-----------------------
1. (R) FSTP or Field Service Administrator Portal > Parts Return
2. Excess/Defective Parts Search
3. Click Parts Return and search for Defectives
4. Enter return details. (Returning into a different Inventory Organization from the Field Service engineer)
5. Click Return button.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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