My Oracle Support Banner

R12: Primary Troubleshooting Guide for Oracle Payables Check Printing issues (Doc ID 1353280.1)

Last updated on APRIL 17, 2023

Applies to:

Oracle Payables - Version 12.0.0 and later
Oracle Payments - Version 12.0.0 and later
Information in this document applies to any platform.

Purpose

This Note is intended to help you understand the check printing process in Oracle Payables, how it works and how to troubleshoot the process, if errors arise. 


Troubleshooting Steps

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Purpose
Troubleshooting Steps
 
 1. General Overview of Check Printing
 
 2. Changes in Check Printing Processes from R11i to R12
 
 3. Prerequisites for Check Printing in R12
 
 4.Printing Checks in R12
  
 5. Viewing Payment Instructions Output Online in R12
  
 6. Reprinting Payment Documents
  
 7. Recording the Print Status (Marking Checks as "Complete")
  
 8. Diagnostic Tools
  
 9. Identifying What Went Wrong and Finding a Solution
 ISSUES INVOLVING AN ERROR MESSAGE:
 ISSUES NOT INVOLVING AN ERROR MESSAGE:
  
 10. Troubleshooting Issues Related to Check Printing
 Check Printing
 XML Templates & Formats
 Format Payment Instructions Program
  
 11. Logging a Service Request
 
 Standard Patching Process
 Patch Wizard
 Have more questions?
References

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.