Smart Form (Information Template) Fields Not Visible After Upgrade (Doc ID 1353430.1)

Last updated on FEBRUARY 10, 2016

Applies to:

Oracle iProcurement - Version 12.0.0 to 12.1.3 [Release 12 to 12.1]
Oracle iProcurement - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3

ACTUAL BEHAVIOR
---------------
Information template does not appear when creating requisition in iProcurement. This occurs intermittently when the setup is correct.

EXPECTED BEHAVIOR
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Expect to see Information template consistently

STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to iProcurement Catalog Administration
2. Create Smart Form
3. Create Information Template
4. Assign Information Template to Smart Form
5. Assign Smart Form to Store
6. Navigate to iProcurement
7. Click on the Store
8. Cannot find information template

Cause

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