Unable To Create A Service Item In Inventory, Unable Select Template
Last updated on OCTOBER 25, 2016
Applies to:Oracle Service Contracts - Version 12.1.3 and later
Information in this document applies to any platform.
Checked for relevance on 16-Aug-2014
When attempting to create a Service Item in Inventory, errors are shown when trying to select a Template in Service Contracts Region.
FRM-41830 List of Values contains no entries
FRM-40212: Invalid value for field COVERAGE_SCHEDULE_MIR
The issue can be reproduced at will with the following steps:
- Use Inventory Responsibility or any other responsibility to open the Master Item window.
- Open Master Item window.
- Create Item.
- Check the Service tab.
- Cannot select a Template in Service Contracts Region.
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